Order Cancellation
- Orders can be canceled within 2 hours of purchase by contacting customer service.
- After processing begins, cancellation is not possible.
Returns
- Due to the nature of food products (grains), returns are accepted only if the product is defective, damaged, or incorrect.
- Please inspect your order upon receipt and report any issues immediately.
Refunds
- Refunds apply only to eligible returned products.
- Once the return is received and verified, a refund to the original payment method occurs within 7 business days.
- Shipping charges are non-refundable.
Return Process
- Contact customer support within 48 hours for a return authorization.
- Provide order number, reason for return, and photos if applicable.
- Use the original packaging and shipping label for returns.
Exchanges
- We currently do not offer product exchanges. Please place a new order for any different items.
Shipping Costs
- Customers bear return shipping costs unless the product was defective or incorrect.
Contact Us
For refunds and returns, email: support@yakulaas.com or call +91-8750362304